With your ultimate happiness of the product in mind, we will accept returns within 21 days of the items shipped date back onto the original form of tender.

The items must be:

not worn or damaged
original tags still attached
return label placed with the item

Follow the steps below to complete your online return

Complete a return request form with all of the information complete.
Pack and ship your return along with the request form back to

Hero Sportz

11625 Custer Rd. STE 532, Frisco, TX 75035 United States

Once we receive your return, we will process it within 5-7 business days. Once the return is complete, we will send you an email to let you know.

If you would like to exchange an item, please fill out the return request form and email customercare@herosportz.com with the new size or new item that you would like to exchange the returned item for.

Thanks for contacting us. We'll get back to you as soon as possible.

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