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Shipping and Return policy
Shipping
We are happy to provide shipping to any address except a PO box in the United States. We do not ship out on Sunday’s.
Alaska, Hawaii and U.S. territories: Items usually arrive within 8-10 business days.
Returns
With your ultimate happiness of the product in mind, we will accept returns within 21 days of the items shipped date back onto the original form of tender.
The items must be:
Follow the steps below to complete your online return
Hero Sportz
11625 Custer Rd. STE 532, Frisco, TX 75035 United States
Once we receive your return, we will process it within 5-7 business days. Once the return is complete, we will send you an email to let you know.
If you would like to exchange an item, please fill out the return request form and email customercare@herosportz.com with the new size or new item that you would like to exchange the returned item for.
